AI Capability Uplift Workshop and Staff Training Services

Overview The Australian Office of Financial Management (AOFM) is seeking a supplier to deliver practical AI training that helps staff use generative AI effectively, safely and responsibly in their work. The training should suit non-technical staff primarily and use relevant common workplace examples. Objectives Following the workshops, staff should be better able to use AI for everyday tasks, improve and verify its outputs, recognise its limitations, and remain accountable for the work they produce. Scope The scope includes: Designing and delivering one or two workshop-style sessions/presentations on AI Delivering the sessions in person, with an online meeting option provided as agreed with the Agency Including practical AI demonstrations and practical work examples Including AI workflows and opportunities for questions Including other AI examples that staff can apply to their work Training Content The workshops should cover, but are not limited to, the following topics, with suppliers welcome to propose other relevant content: Effective prompting: clear prompt structures, techniques and common workplace examples and contexts Grounding and sources: how to use authoritative sources and verify the evidence behind an output Verification and accountability: how to challenge AI outputs and exercise professional judgement, noting that AI is a tool and responsibility for the work remains with the person using it Safe and responsible use: human oversight, privacy, security, confidentiality and appropriate handling of official information Simple Agentic AI workflows: at least two useful, repeatable AI-enabled automated workflow demonstrations Agentic AI use-cases: common tasks and activities in the workplace, such as legal review, procurement, report writing, ministerial briefs, ETL processes from different sources, and API connections Efficient AI use: how to avoid excessive prompting or agent activity that consumes resources without improving quality, and best practice to avoid token inflation Effective use of AI as part of researching tasks and analysis in producing research reports, white papers and other analytical tasks, with a particular focus on economic and financial market research Future developments and forward looking impacts: practical and thought-provoking examples of AI moving beyond static chat tools towards more active, real-time and agentic systems AI improving AI: what this may mean for organisations and how staff can prepare Importance of building an organisational ontology for future autonomous AI systems, including practical guidance and roadmaps Lessons learned: useful practices, common pitfalls and examples from other contexts Deliverables The supplier will provide: One or two workshop sessions Presentation materials for participants Practical demonstrations and examples A takeaway resource, such as a prompting guide, summary, roadmap or checklist Information Requested Suppliers should briefly describe: Their relevant experience and proposed presenter(s), with examples of similar work done previously Their proposed session format and approach to the topics above, including draft presentation slides and notes if available How they will make the training practical and engaging for non-technical staff Their approach to safe and responsible AI use in a government workplace Their proposed price and any assumptions or exclusions Contractor Requirements Responses may be assessed against: Relevant experience and presenter capability Proposed approach and practical value Understanding of responsible AI and the government context Value for money Enquiries Buyer contact: aditya.thumma@aofm.gov.au