ERP Modernisation and Compliance Program

This Tender is invited by the Issuer. Overview The Department of Industry, Science, Energy and Resources is seeking a supplier capable of providing suitably qualified personnel for one or more role-based services to support its ERP Modernisation and Compliance Program. A supplier may respond for any individual role, multiple roles, or all roles, subject to demonstrating the required capability, capacity, and value for money for each role offered. About The role-based services will support the following projects under the program: eInvoicing, Link4 Integration and Debt Management and Business Grants Hub Enable eInvoicing through TechnologyOne and Link4 to automate accounts receivable invoice and credit note processing and reduce manual handling. Enhance debt management dashboards to provide timely, accurate debt analysis and reporting. Improve data assurance, debt recovery processes, and overall financial management outcomes. ERP APIs and Web Services Replace manual and SFTP-based integrations with secure APIs and web services across CFO Division ERP systems. Improve reliability, monitoring, and transaction-level visibility while reducing integration failures and manual remediation. Enable faster, more secure exchange of financial and payroll data to support decision-making. Automated Testing Implement an automated testing capability for ERP systems to reduce reliance on extensive manual testing. Improve productivity, risk management, and assurance of system changes and vendor upgrades. Support compliance requirements and strengthen ongoing system support and maintenance. TechnologyOne AI and Kofax Replacement Replace the unsupported Kofax Capture solution with TechnologyOne Invoice IQ, an AI-enabled invoice processing capability. Reduce manual processing, bespoke workarounds, and operational risks associated with end-of-life technology. Establish a sustainable, supportable, and compliant business-as-usual model for invoice and document processing. Scope The scope includes the following role-based services: ERP/FMIS Technical Specialist: Deliver technical changes and configuration across TechnologyOne and related ERP/FMIS functions, including solution design, integrations, testing, implementation support, documentation, service requests, and controlled transition to production. Senior RPA Developer (Technical): Design, develop, maintain, and enhance Blue Prism automations, including Surface Automation solutions; apply appropriate testing, exception handling, documentation, governance, change management, implementation support, and short-term stabilisation. Business Analyst: Plan and deliver business analysis across ERP, FMIS, integration, and automation projects, including requirements elicitation and traceability, process and data analysis, workshops, acceptance criteria, testing support, implementation readiness, transition, and management of risks, issues, and dependencies. Project Manager: Plan, coordinate, monitor, and report on assigned projects; manage scope, schedule, budget, resources, dependencies, risks, issues, governance, vendors, and contractors; support implementation, transition, benefits tracking, knowledge transfer, and delivery assurance. Contractor Requirements Each role is governed by its own separate Statement of Requirements The successful supplier must ensure that each proposed resource undertakes the activities, produces the deliverables, and meets the mandatory, security, and working-arrangement requirements specified in the relevant Statement of Requirements Enquiries Buyer contact: contractsandgovernance@industry.gov.au