Linen Management Solution (LMS)- Stage 1

Overview eHealth NSW is seeking a technology solution to provide the operational and transactional capability required to manage statewide linen services, as part of the Linen Management Solution (LMS) procurement, Stage 1. Objectives The procurement is seeking a modern linen management solution (LMS) offering real-time data, improved visibility of linen movement and inventory, secure information flows and standardised processes that will support evidence-based decision-making, demand planning and continuous improvement. This procurement will test the market for a solution capable of meeting these requirements. Scope HSNSW is seeking an integrated operational and transactional capability to support statewide linen services. The scope includes: Customer billing Order management Cost accounting Inventory management Master catalogue management Linen service operations Operational reporting Secure, API-enabled integration with NSW Health enterprise systems Asset tracking, Radio Frequency Identification (RFID), advanced analytics and customer relationship management are considered important complementary capabilities. Instructions to Tenderers HSNSW intends to conduct a two-stage procurement process. Stage 1 is this open Expression of Interest (EOI), intended to support market discovery, test supplier capability and inform the definition of the desired future state for linen management within HSNSW. Responses will also inform the potential scope, delivery approach and commercial model for any subsequent procurement stage. This EOI will not result in a contract award and does not create any financial commitment by NSW Health. Stage 2 is expected to comprise a limited Request for Proposal issued to shortlisted Respondents. Enquiries Primary contact: Wyndham Cramer Email: wyndham.cramer@health.nsw.gov.au