Local Land Services Uniform

Overview Local Land Services (NSW) is seeking an employee uniform supplier to provide branding, ordering, distribution and fulfilment services, establishing a practical, durable, inclusive and value-for-money uniform solution for its workforce. Objectives The successful supplier must provide a complete uniform supply and service solution for LLS employees working across office, field, customer service and operational environments throughout metropolitan, regional and remote NSW. The solution must be practical, durable, inclusive and value for money, and must support: Consistent LLS branding Reliable product availability Efficient ordering and fulfilment Responsive customer service Effective contract management Scope The scope includes the supply and ongoing management of a refreshed LLS uniform range, including: Product range Accessibility Natural fibre options The supplier will work with LLS to: Finalise the product range Confirm pricing Approve product and branded samples Configure and test ordering arrangements Agree reporting formats Support employee communications Transition from the current arrangement LLS is not seeking the development of bespoke garments. The preferred approach is the supply of off-the-shelf garments sourced from recognised workwear, corporate-wear and outdoor-clothing brands, with application of approved LLS branding through embroidery or similar methods. References to recognised brands are examples of expected quality and functionality only. Equivalent products will be considered where they provide comparable quality, durability, sizing availability, safety and fitness for purpose. The scope also includes an online ordering solution to support a distributed LLS workforce, and ongoing account management, including: Online ordering and accurate product and sizing information Stock availability Delivery Account management Sustainability Contractor Requirements Desirable features include physical shopfronts or fitting locations, Australian-made products, recognised workwear or outdoor brands, sustainable or recycled materials, garment recycling or take-back arrangements, and reduced or recyclable packaging Provision of an implementation and transition plan Instructions to Tenderers The successful supplier will work with LLS to finalise the approved product range, pricing, branding, online ordering arrangements, reporting requirements and implementation plan before the new arrangement commences. The final implementation plan and commencement arrangements will be agreed with LLS following contract award. Enquiries Contact: Jesse Caldwell Email: tenders@dpird.nsw.gov.au