NSW Health Request for Information - PBX Telephony

Overview eHealth NSW, on behalf of NSW Health, is inviting enterprise telephony and communications platform vendors, manufacturers, service providers, system integrators and delivery partners to respond to a Request for Information (RFI) concerning PBX telephony for NSW Hospitals and Clinical Sites. Purpose NSW Health is seeking market information concerning contemporary enterprise telephony capabilities suitable for a large, complex and geographically distributed public health environment. The RFI is intended to understand available solution patterns, delivery models, transition approaches and commercial options. It is deliberately higher-level than a formal statement of detailed requirements and focuses on market capability, practical constraints, implementation considerations and known pain points. Objectives Understand PBX technology for NSW Hospitals and Clinical Sites Scope The scope includes: On-prem PABX/PBX solutions Hybrid PABX/PBX solutions Cloud PABX/PBX solutions Enquiries Primary contact for this RFI: dirk.correll@health.nsw.gov.au