Provision of physical credentials, hardware and consumables associated to the production and management of identity card
Tender Overview
About this tender
Services Australia is seeking provision of physical credentials, hardware and consumables associated to the production and management of identity card. This tender covers services across multiple Australian states and territories including Western Australia, New South Wales, Queensland, Victoria, South Australia, Northern Territory, Australian Capital Territory, and Tasmania. The scope encompasses information and communication technology, computer hardware supply, office equipment and supplies, multi-function devices, and printing and copying machines.
Frequently asked questions
- Services Australia is the agency issuing this tender for identity card production and management services.
- The tender reference number is SerAus2024-25-015.
- The tender covers all Australian states and territories including Western Australia, New South Wales, Queensland, Victoria, South Australia, Northern Territory, Australian Capital Territory, and Tasmania, with service locations across numerous regions within each state.
- The tender includes provision of physical credentials, hardware, and consumables associated with the production and management of identity cards, encompassing computer hardware supply, office equipment and supplies, multi-function devices, and printing and copying machines.
- This tender is categorized under Information and Communication Technology, Computer Hardware Supply, Office Equipment and Supplies, Multi Function Devices, and Printing and Copying Machines.
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
