Minimum of 1 Senior Data Manager

This Tender is invited by the Issuer. Overview Services Australia is seeking a minimum of 1 Senior Data Manager to support the delivery of the Data Foundations for AI (D4AI) project. The role will contribute to the improved governance, management and visibility of data across the agency. About Data Managers support organisations with the sourcing, acquisition, management, integration and sharing of data to provide business insights and drive data-based decision making. Data Managers analyse datasets with a variety of tools to research and solve organisational issues and identify trends and insights to support organisational outcomes. Data Managers understand customer data requirements and can analyse matching scenarios within the data management tools. The role assists with the management of the organisation's data assets in order to improve and maintain data quality. Data Managers work under the limited direction of senior staff. They exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures. Decision making is dependent on judgement, skills and knowledge. Senior Data Analysts manage and organise their own work in the context of competing priorities, including contributing to business planning, changes in workplace practices and business improvement strategies. Purpose The Data Foundations for AI (D4AI) project aims to improve the agency's ability to understand the quality of data holdings to reduce the risk of inappropriate or biased use of high-value data for analytics, automation and AI-enabled decision-making. The Role As a Data Manager, responsibilities include: Contributing to planning, implementing and reporting on the body of work to ensure alignment to strategic objectives and AI readiness outcomes Analysing data assets and gathering business requirements to create, implement and socialise data quality rules Leading a team of staff, where required Analysing data assets within the agency and identifying data governance and management opportunities Managing requirements and supporting the execution of project activities Developing recommendations that support informed decision-making and successful project delivery Influencing and actively contributing to the rollout of core platform capabilities such as data lineage, data quality and metadata management Role Requirements Required skills and knowledge Experience with data governance tools or platforms, such as Collibra, Informatica, IBM Knowledge Catalogue or similar Ability to use data querying such as SQL, Python or similar to query and analyse data stored across agency data platforms Demonstrated understanding of data governance and data management concepts, including metadata management, data quality, data lineage and data stewardship Understanding of enterprise data management platforms and their role in supporting data discovery, governance and reuse Experience analysing business needs, gathering requirements and translating them into practical data governance or platform requirements Ability to assess data assets, business processes and operational systems to identify governance, quality or metadata improvement opportunities Strong research, analysis and problem-solving skills, including the ability to develop evidence-based recommendations Experience supporting project delivery activities, including planning, documentation, testing, implementation and continuous improvement Strong stakeholder engagement skills, including the ability to work with business and technical teams to clarify needs, manage expectations and support adoption Strong written and verbal communication skills, including the ability to prepare clear reports, briefings and documentation for senior stakeholders Ability to manage competing priorities, work independently and contribute effectively in a complex project environment Proficiency in Microsoft Excel to support analysis, reporting, tracking and documentation Ability to Understand data governance platforms, data management, metadata standards, data quality and/or data lineage Think strategically and consider the issues and impacts on work and work area Supervise, guide and develop staff capability Develop and maintain stakeholder relationships Identify risks and steps required to mitigate them Manage conflict using appropriate strategies and determine issues for escalation Prioritise competing tasks and work collaboratively to deliver quality project outcomes Communicate effectively and adapt communication style appropriate to the audience Establish clear work plans and time frames for self and others Undertake objective, systematic analysis and draw accurate conclusions based on evidence Research and make decisions based on good judgement, expertise and knowledge Work independently under limited direction and act collaboratively Work as an effective team leader and support staff to achieve quality outcomes Adapt to change and uncertainty, and support staff through the process Identify and consider expectations and concerns Ability to quickly acquire knowledge of Frameworks, legislation, policies, procedures and information management requirements relevant to the work area The agency's privacy, ethics, workplace health and safety and security protocols Relevant business systems and tools Desired skills and knowledge Knowledge of data governance frameworks, data operating models, metadata standards or relevant legislation and policy settings Understanding of data quality dimensions, data lifecycle management and information management principles Experience supporting change management, user guidance, training or adoption activities for new data or digital capabilities Enquiries Buyer contact: ict.panel.dmp@servicesaustralia.gov.au