Online Community Engagement Hub
Tender Overview
About this tender
Overview The City of Burnside is seeking tenders for the provision of online community engagement software and associated services, including a Community Engagement Hub providing a permanent online presence for engagement with the City of Burnside community. Scope The scope includes: Provision of a Community Engagement Hub offering a permanent online presence for community engagement Provision of engagement tools Provision of reporting functionality Provision of moderation services Provision of ongoing support Delivery of a fully integrated solution Contractor Requirements The contractor must be based in Australia The contractor must have a representative based in South Australia Contract Terms and Conditions Contract term of three (3) years, with optional extensions of one (1) year plus one (1) year at the discretion of Council Contract commencing on 1 October 2026 Enquiries Contact: Procurement Burnside Office: +61 (08) 83664200 Email: procurement@burnside.sa.gov.au
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
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Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
