On-going Support and Maintenance
Tender Overview
About this tender
This Tender is invited by the Issuer. Overview The Department of the Prime Minister and Cabinet (ACT) is seeking technical support specialists with the TechnologyOne CiA platform to assist with on-going system support and maintenance. Scope The scope includes: Assisting with on-going system issues, bug fixes, changes and development on the TechnologyOne CiA platform Providing assistance with configuration changes Providing knowledgeable advice on up and coming enhancements Contractor Requirements Skills within the TechnologyOne Modules and the ability to re-configure AP, AR, GL, Budgets, Dashboards, Data views, Roles, Profiles, Contracts, Forms, Austender and XLOne Skills with document writing, including configuration documentation and test scripts
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
