Content Manager Upgrade and Managed Cloud Migration

Overview The NSW Education Standards Authority (NESA) is seeking a managed-service arrangement for the upgrade, migration and managed cloud hosting of its Content Manager environment, together with associated support and licensing. Objectives The supplier is required to achieve the following objectives: Establish a supported, secure and maintainable Content Manager service Preserve existing records, controls, required integrations and evidentiary integrity Reduce NESA's retained infrastructure and platform-operating burden Deliver a controlled transition with clear supplier, subcontractor and NESA responsibilities Establish transparent and sustainable whole-of-term commercial arrangements Scope The scope includes: Upgrade of the existing OpenText Content Manager 9.4 environment to Content Manager 25.x or a later supported release Migration of Content Manager to a fully managed cloud environment Provision of managed hosting, application support and associated licensing The requirement retains Content Manager and its existing records model. It does not seek platform replacement, infrastructure-only hosting or a NESA-managed Content Manager platform. Contract Terms and Conditions Initial term of three years Two separate one-year extension options exercisable by NESA Enquiries Contact: NESA ICT Commercial & Support Office Email: ICSO@nesa.nsw.edu.au