Lift Maintenance Service Level Agreement
Tender Overview
About this tender
Wollongong City Council (Council) wishes to engage a suitably experienced Contractor for the provision of a Lift Maintenance Service Level Agreement (SLA), including but not limited to inspection, maintenance and emergency callouts on several lifts and service lifts located within the Local Government Area (LGA). The primary objective of this Lift Maintenance contract is to ensure Council fully complies with all relevant legislative and regulatory requirements. The term of the contract being tendered for is an initial term of pro rata initial three years with an option for further extension of two years (3+2), with any such option exercisable at the sole discretion of Council.
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
