Provision of a Digital Platform and Associated Services to Support RailSafe and the Digital Protection Officer Workbook

Overview Sydney Trains, on behalf of Transport for NSW, is seeking a supplier to provide a Digital Platform and Associated Services to support the RailSafe Progressive Web Application (RailSafe PWA) and the Digital Protection Officer Workbook (DPOWB). This is being run as a 2 stage procurement, with Stage 1 being an Expression of Interest followed by Stage 2, a Request for Tender (RFx). Scope The Principal seeks to procure a modern, secure, scalable, and supported Digital Experience Platform (DXP) to host, manage, and enhance the RailSafe PWA and the DPOWB. The scope includes: DXP software licensing/subscription services Implementation and configuration services Hosting and managed platform services Integration services Security and compliance services Ongoing support and maintenance services Knowledge transfer and training Transition-in and transition-out services The solution must support the NSW Government's digital, security, accessibility, and cloud-first principles while providing a high-quality user experience across multiple devices and operating environments. Instructions to Tenderers This sourcing event will be managed in the TfNSW Ariba Supplier Portal. To gain access to the Request for Tender documents, tenderers are required to register their interest by sending an email to TSS.Bidder@transport.nsw.gov.au including the following: Tender No and Title RFT ID Organisation Name ACN/ABN Contact Name Organisation/contact postal address Contact email address (preferably an email address with the contact person's name) Contact phone number To access the tender documents in Ariba over the internet once access is provided, tenderers should ensure they are using a PC with one of the following web browsers: Google Chrome 54+ (64-bit) Microsoft Internet Explorer 7-11 (32-bit) Mozilla Firefox 24 or 27 (ESR) Safari 9+ (64-bit) Microsoft Edge (32-bit) Enquiries Contact: Procurement Support Services Email: TSS.Bidder@transport.nsw.gov.au Phone: 133148