Request for Information - Taxi Services
Tender Overview
About this tender
Sydney Airport is inviting taxi service providers to participate in a Request for Information (RFI) regarding the future delivery of taxi services at Sydney Airport. The RFI forms part of Sydney Airports ongoing review of taxi operations and seeks industry input to help inform the development of future service delivery models. As passenger volumes continue to grow and operational demands evolve, Sydney Airport is seeking feedback from the taxi industry on opportunities to enhance passenger experience, operational efficiency, safety, accessibility, and overall service delivery outcomes across the airport precinct The RFI is open to all interested taxi service providers and is intended to gather information on industry capabilities, service delivery models, innovation, technology solutions, and approaches that may support future taxi services at Sydney Airport. Participation Details To participate, please: 1. Register on the etender portal 2. Access the RFI documentation 3. Review the RFI requirements and submit your response by the closing date specified in the documentation. Responses must be submitted electronically Sydney Airport is particularly interested in understanding industry views and capabilities across the following areas: • Passenger experience and service quality • Operational efficiency and traffic flow • Safety and compliance • Capability and capacity • Accessible and inclusive services • Data and technology enablement • Governance, assurance and implementation Please note that all questions and requests for clarification must be submitted through the etender portal to ensure a fair and transparent process for all participants. We welcome your participation and look forward to receiving your response. Kind regards, Sydney Airport Corporation Limited
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
