After-hours and Urgent Care Services for Central Otago

Overview Health New Zealand (Te Whatu Ora) is seeking a provider for the delivery of after-hours and urgent care services for Central Otago. About The New and Improved Urgent and After-hours Care Framework (the framework) was published in May 2025 and forms part of this RFP. The framework describes urgent and after-hours care service types based on population, geographic and community characteristics. It is intended to provide minimum expectations only; Health NZ and providers can agree variations, adaptations and additional features based on local demand. Purpose New and improved after-hours and urgent care services are being implemented in the context of other new and/or changing primary care initiatives, including expanded digital teleconsultation solutions and changes to PHO accountabilities and funding settings. Scope Delivery of after-hours and urgent care services for Central Otago Contractor Requirements Work collaboratively and in good faith with Health NZ, PHOs, and primary and community care providers, including general practices and emergency departments, to deliver accessible services Enquiries Contact: Harry Lotz Email: harry.lotz@tewhatuora.govt.nz