Disability Employment Service - Request for Information

Overview The Ministry of Social Development (MSD) is seeking information and feedback from service providers in relation to its redesigned Disability Employment Service, ahead of releasing a future tender opportunity for delivery of the service. About Since 2025, MSD has been undergoing a redesign of its current Disability Employment Services. This work has been informed by engagement with disabled people, providers, employers, and other stakeholders, including a series of service design engagements led by ThinkPlace in 2026. Purpose Insights provided in response to this Request for Information will help MSD develop and coordinate a fair and robust procurement process for the future contract opportunity, and help ensure an effective and sustainable service is established for delivery. Information Requested MSD is seeking information and feedback from service providers on: The market: who you are, where you are, and how you see yourself approaching and operating the proposed service Your perspective on the service redesign: the funding model, reporting requirements, and interfacing with other services Instructions to Respondents This RFI is not a tender process. Responses will not be considered as an application or proposal to deliver the service described, and no contracts will be awarded as an outcome of this process. Whether you respond to this RFI or not will have no influence on your involvement in future tender processes. Enquiries Contact: Isobel Welsford-Ackroyd Email: socialprocurement@msd.govt.nz Phone: 04 913 6762