Home and Community Support Services (HCSS) Transition Te Manawa Taki
Tender Overview
About this tender
Health New Zealand | Te Whatu Ora (Health NZ) is seeking providers to deliver Home and Community Support Services (HCSS). Procurement will seek to establish one type of bulk funded HCSS contract with multiple providers for the Te Manawa Taki region, within the current budgets of HCSS spend for the region’s five districts - Lakes, Bay of Plenty, Taranaki, Tairawhiti and Waikato. The expectation is that those successful through the procurement process will be well established, have wide geographical reach, well trained workforces in restorative approach, and developed infrastructure including IT systems, that allow for data sharing with Health NZ. The intention is to run a two-stage procurement process starting with an open competitive Registration of Interest (ROI) followed by a closed Request for Proposal (RFP) process. Pre ROI sessions are intended to be offered (to be confirmed in early 2026) ensure all interested parties are informed regarding the intended bulk funded case mix restorative care regional approach sought. The full submission criteria and ROI process will be published via the tendering portal in July 2026. NOTE: This is a Future Procurement Opportunity (FPO). It is an alert to providers of a potential upcoming procurement activity, though it does not represent a commitment by Health New Zealand to procure. When the ROI is live, interested providers will only be able to ask questions and receive answers via the tendering portal. The ROI will provide information about how providers can ask questions. Registered interest is not only welcomed from single providers but also proposals from a collaborative provider approach.
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
