Flood and River Level Monitoring Services for Townsville City Council
Tender Overview
About this tender
Overview Townsville City Council is seeking a vendor led solution under Stream B of the Enviromon Replacement project, to replace the operational capability currently provided by Enviromon and TARDIS for the receipt, processing, storage, visualisation, alerting, reporting and onward distribution of flood warning observation data. About Council currently relies on ALERT rainfall and water level gauge data to support disaster management, flood modelling, situational awareness and operational decision making across the Townsville Local Government Area. The Bureau of Meteorology has advised that support for Enviromon will cease in October 2026, and TARDIS is expected to reach end of support in 2027. Purpose The replacement solution must provide a sustainable, secure and future ready capability that supports continuity of Council's flood warning data operations before legacy support risks become unacceptable. The purpose of the goods and services provided under this scope is to enable Council to maintain reliable, timely and secure access to rainfall, water level and related flood warning observation data for disaster management, flood modelling, operational planning, gauge network monitoring and community safety purposes. Scope The scope includes: Provision of a commercially available, configurable cloud SaaS solution and associated implementation services Receipt, processing, storage, visualisation, alerting, reporting and onward distribution of flood warning observation data Replacement of the operational capability currently provided by Enviromon and TARDIS Implementation, testing and transition of the solution into operation Support of the solution under agreed service levels Support for current ALERT1 data needs, with a pathway for ALERT2, HFEM and other modern data feeds Maintenance of Council ownership and control of Council data Fitness for use during severe weather and flood events, including periods of high operational demand, after hours monitoring and time critical decision making Contractor Requirements The Supplier must not propose a tactical in house build as the primary solution The proposed solution must be a mature, supportable and secure platform capable of being implemented, tested, transitioned into operation and supported under agreed service levels
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