Agent Services at Bordertown (SA) to deliver services and/or programs on behalf of Services Australia
Tender Overview
About this tender
Services Australia is seeking an agent service provider in Bordertown, South Australia to deliver Services Australia services and programs on the agency's behalf. The successful agent will operate a local, staffed customer-facing service point in the Limestone Coast region, handling basic administration, identity and document management, appointment support, and referrals. The role requires reliable ICT connectivity and governance and compliance frameworks suitable for government service delivery. Local community service organisations and training providers with existing service counters or community-facing operations are likely to be well-positioned candidates for this opportunity.
Frequently asked questions
- The agent will deliver Services Australia services and programs on behalf of the agency. Likely requirements include operating a staffed customer-facing service point, providing basic administration and identity/document handling, supporting appointments, and providing referrals.
- The agent service is located in Bordertown in the Limestone Coast region of South Australia.
- Local community service organisations and training providers with existing service counters or community-facing operations are likely candidates for this opportunity.
- The agent must have reliable ICT connectivity and governance and compliance frameworks suitable for government service delivery.
- The reference number is SerAus2026-27-002.
How to respond to this tender
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Read the requirements in full
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Lodge early through the official portal
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