CCTV Review Software Pipeline Inspection and Condition Assessment

Overview North East Water is seeking information from the market regarding software solutions that utilise Artificial Intelligence (AI) or other computer vision technologies to analyse and assess sewer pipeline CCTV inspection footage. This Request for Information (RFI) is an information-gathering exercise only and does not constitute a procurement process, commitment to purchase, or invitation to supply. Purpose The RFI aims to increase North East Water's understanding of current market capability, product maturity, implementation approaches, integration requirements, data management practices, and commercial models available to support pipeline condition assessment and asset management activities. The organisation is particularly interested in solutions that align with the Water Services Association of Australia (WSAA) Conduit Inspection Reporting Code, automate or improve defect identification and condition assessment processes, support data integration with enterprise systems, and deliver operational efficiencies through enhanced reporting, analytics and decision-support capabilities. Information Requested Suppliers are invited to provide information on: Their organisation Product capabilities AI functionality Industry experience Customer references Implementation requirements Integration capabilities Cybersecurity and data management approaches Support arrangements Indicative commercial models Responses should demonstrate the maturity of the proposed solution and provide evidence of successful deployment within relevant utility, water or infrastructure environments. Instructions to Respondents Responses must be submitted in accordance with the RFI documentation and are requested no later than 16:00 (Victorian Time) on 30 October 2026. Further information regarding the scope of requirements and response criteria is contained within the RFI documentation. Enquiries Contact: Jason Batters, Contractual Phone: +61 1300 361 622 Email: procurement@newater.com.au