Employee Assistance Program
Tender Overview
About this tender
Overview Southern Metropolitan Cemeteries Trust (SMCT) is inviting responses from suitably qualified providers to deliver an Employee Assistance Program, as detailed in the attached tender documentation. About SMCT administers the following cemeteries: Brighton General Cemetery, 261 North Road, Caulfield South Bunurong Memorial Park, 790 Frankston-Dandenong Road, Dandenong South Cheltenham Memorial Park, 331 Reserve Road, Cheltenham Cheltenham Pioneer Cemetery, 229 Charman Road, Cheltenham Dandenong Community Cemetery, 17a Kirkham Road, Dandenong South Sorrento Community Cemetery, 78 Normanby Road, Sorrento Springvale Botanical Cemetery, Princes Highway, Springvale Melbourne General Cemetery, College Crescent, Parkville St Kilda Cemetery, Dandenong Road, St Kilda San Remo Cemetery, Shetland Heights Road, San Remo Wonthaggi Cemetery, 150 Cameron Street, Wonthaggi Scope Provision of an Employee Assistance Program for Southern Metropolitan Cemeteries Trust Instructions to Tenderers All questions must be submitted by 2.00pm, 11 September 2026 Responses to questions will be provided no later than 2.00pm, 18 September 2026 The attached VGPB Contract must be reviewed as part of the submission process Enquiries Steve Li, Finance Business Partner, SMCT steve.li@smct.org.au
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
