Provision of Utility Management and Analytics for Glenelg Shire Council

Overview Glenelg Shire Council is seeking quotes for the provision of utility management and analytics services over the next five years. Purpose This quotation will inform Council's upcoming budgetary process for the next financial year onwards. All submissions should be based on providing the service from the 2027/28 financial year onwards for a period of five years. About Council currently has 259 utility accounts, including: 8 large and small gas (1 large, 7 small) 76 small and large electricity (68 small, 8 large) 25 unmetered electricity 14 bottled gas 1 public lighting 135 water Scope The scope includes: Ability to import and export accounts and associated costs Utility bill verification and invoice management, including identification of billing errors and overcharges, anomaly alerts for consumption spikes and billing outliers, and exception flags for duplicates, adjustments, reversals and late charges Finance integration with Civica Altitude and approval processes, including the ability for independent manager approval Standardised CSV delivery Year-on-year trending across electricity, gas and water Sustainability reporting, carbon accounting and reporting, and analytics Line item reporting including site, utility, retailer, period, amount (ex GST), GL code and status Automated GL coding mapped to chart of accounts Audit-ready data trail from original invoice to payment file A web based portal with different user level access and reporting Ability to schedule automated monthly or custom reports Data and security management Customer service support and training Ability to support other billing types, such as fuel and oil Contract Terms and Conditions If funding is provided, the contract term shall be for a period of five (5) years starting from the 2027/28 financial year Funding is not guaranteed and may not be allocated for the 2027/28 financial year. If funding is not allocated, the project will be postponed and re-evaluated for the following financial year Instructions to Tenderers Late quotations will not be considered. Enquiries Enquiries are to be directed to Adam Smith, Environmental Sustainability Coordinator, Glenelg Shire Council. Phone: 5522 2203. Email: asmith@glenelg.vic.gov.au