Enterprise Resource Planning Project – Change Management and Business Transformation
Tender Overview
About this tender
This Tender is invited by the Issuer. Overview The Department of Employment and Workplace Relations (DEWR) is seeking suitably qualified professional services to support the delivery of a new Enterprise Resource Planning (ERP) platform across the organisation. Scope Services are required across three separable but closely integrated capability areas: Business Transformation Leadership Change Management Leadership Change Communications Support The capabilities will support: Stakeholder engagement Business readiness Cross-stream coordination Internal process alignment Organisational change Adoption Training Communications Governance, risk and issue escalation Transition to business-as-usual arrangements The provider or providers will report to and support the Program Manager and Senior Responsible Officer, and will work with the Solution Integrator, Business Product Owners, Change Managers, business and technology subject matter experts, senior executives and the Steering Committee. Contractor Requirements Providers must demonstrate experience delivering professional PMO services in complex ICT implementation and/or business transformation, including relevant approach, experience and past performance Instructions to Tenderers Respondents may respond for one, more than one, or all three capability areas. The services must operate as part of a single, integrated and multidisciplinary PMO function under the direction of the Department's Program Manager. The Department may engage one provider or multiple providers, with delivery supporting a unified team model, clear accountability, effective collaboration and an integrated approach. DEWR will not be extending this opportunity to any additional Sellers.
