1 Senior Salesforce Software Engineer
Tender Overview
About this tender
This Tender is invited by the Issuer. Overview The National Disability Insurance Agency is seeking an EL1 Salesforce Support Engineer (Labour Hire) to provide technical support, administration and continuous improvement of enterprise Salesforce solutions within a complex ICT environment. The Role The role supports the effective operation of Salesforce applications, including Service Cloud, Health Cloud and Digital Experience. Responsibilities include: Investigating and resolving technical issues within the Salesforce environment Maintaining platform configuration and supporting users and business areas Providing Level 2 support and platform administration Managing automated processes and data management activities Conducting release assessment and maintaining system documentation Collaborating with technical teams and business stakeholders to resolve issues Supporting user acceptance testing Contributing to the ongoing stability and improvement of Salesforce services Contributing to team capability through technical guidance and knowledge sharing Supporting emerging Salesforce technologies, including Salesforce Industries OmniStudio Role Requirements Strong understanding of the Salesforce platform Ability to analyse complex business processes and translate requirements into appropriate technical and configuration outcomes Experience working within an Agile delivery environment
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
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