CRM Support Agreement
Tender Overview
About this advance notice
Tourism Australia is seeking a CRM Support Agreement. This is an advance notice for a future tender opportunity. The contract will provide software support and maintenance services for customer relationship management systems. Tourism Australia operates across all Australian states and territories, including multiple regions across Western Australia, New South Wales, Queensland, Victoria, South Australia, Northern Territory, Australian Capital Territory, and Tasmania.
Frequently asked questions
- Tourism Australia is seeking a CRM Support Agreement to provide software support and maintenance services.
- The tender reference number is PROCFY27108.
- This opportunity is available across all Australian states and territories, including regions throughout Western Australia, New South Wales, Queensland, Victoria, South Australia, Northern Territory, Australian Capital Territory, and Tasmania.
- This is a future tender opportunity, provided as an advance notice. It is not currently open for submissions.
- The expected release date is 30 September 2026.
- Contact Gill Lynam at tenders@tourism.australia.com for enquiries about this tender.
How to prepare for this planned opportunity
This is an advance notice and is not yet open for submissions. Use the lead time to prepare without assuming the final request or deadline.
Review the advance notice
Read the buyer’s planned scope and note that the release estimate is indicative and may change.
Check your capacity
Consider delivery capacity, geographic coverage and likely partner requirements ahead of release.
Prepare capability material
Collect relevant project examples, outcomes and credentials that may support a future response.
Recheck when released
Wait for a verified opening, then review the published requirements and submission deadline before deciding to respond.
