Open government and public tenders
Find open Australian and New Zealand tenders by state, then write a winning response with Scryve.
Find open Australian and New Zealand tenders by state, then write a winning response with Scryve.
Find open Australian and New Zealand tenders by state, then write a winning response with Scryve.
Overview The Department of Creative Industries, Tourism, Hospitality and Sport (NSW) is calling for tenders to deliver the national Gambling Help Online service, including 24/7 online chat counselling, digital support tools, reporting and referral pathways. Objectives The project goal is to appoint a suitably qualified provider to deliver the national Gambling Help Online service. The provider will operate, maintain and enhance the existing service, including 24/7 online chat counselling, website content, email and SMS support, self-help tools, moderated forums, reporting, referral pathways and approved gambling harm minimisation applications. The service must provide accessible, confidential and clinically appropriate support for people affected by gambling harm, including people who gamble, and family, friends and others affected by another person's gambling. Scope The successful supplier will deliver the national Gambling Help Online service, a free and confidential online service for people affected by gambling harm, including people who gamble, and family, friends and others affected by another person's gambling. The supplier will be responsible for the ongoing operation, maintenance, enhancement and delivery of the existing service model. The scope includes: 24/7 online chat counselling Website content and digital service channels Email and SMS support Self-help tools and modules Moderated forums Social media management and search engine optimisation Reporting and data management Referral pathways to state and territory gambling support services Integration and management of approved gambling harm minimisation applications Operation and support of the existing digital platform environment The procurement is for the ongoing delivery of the existing national service and is not a major rebuild of the Gambling Help Online website or platform. Instructions to Tenderers This RFT comprises the following: Tendering Conditions and Statement of Requirements Tender Response Attachment A: Gambling Help Online Digital Platform Solution Overview Attachment B: Gambling Help Online Style Guide Attachment C: Gambling Help Online Budget Proposal Template Attachment D: Aboriginal, SME and Local Participation Plan Template Enquiries Contact: Breanna Rosman Email: breanna.rosman@responsiblegambling.nsw.gov.au Phone: +61 2 9995 0324
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
