Operation of the Resolve (reuse centre) DRWDD
Tender Overview
About this tender
Overview Shellharbour City Council invites submissions from suitably qualified and experienced organisations for the operation of the Resolve Centre (reuse shop), located at the Dunmore Recycling and Waste Disposal Depot. The Resolve Centre is a community reuse shop that supports waste minimisation and resource recovery by providing residents with a convenient location to donate unwanted household items that remain in good condition and to purchase second hand goods. Scope The scope includes: Operation of the drop off area, retail area and shop floor at the Resolve Centre Utilisation of the Tinkerage, a community space designed to support reuse, repair and upcycling initiatives Provision of workshops for the public within the Tinkerage that support circular economy principles and encourage waste avoidance Information Requested Applicants are required to complete the Tender Schedules and provide all requested attachments and supporting documents. Submissions found not to include the mandatory information and attachments may be deemed non-conforming and may not be considered. Instructions to Tenderers Applicants are required to review the RFT request documentation and submit any questions or requests for clarification via the Tenderlink Forum only. Questions will be accepted up to five (5) Business Days prior to the RFT closing date. There is nil cost for electronic download of the tender documents. RFTs can be submitted in one of the following ways: Electronic format through Council's e-tendering portal, in PDF format or alternatively Microsoft WORD format Hard copy in the Tender box located at Council's Administration Centre, Customer Service, 76 Cygnet Avenue, Shellharbour City Centre By facsimile to Council's Records and Document Management Department on 02 4221 6016 (while discouraged) Council will not accept emailed tender submissions. Ensure all files are uploaded to the Electronic Tenders Box prior to the closing time and date. The ETB closes automatically at this time; file transfers still in progress at the exact closing time will not be accepted and no automatic "successful submission" notice will be received. Applicants should not leave their submission to the last minute and should begin file transfer at least 1 hour prior to closing time. Enquiries RFT enquiries should be directed to Vivienne Morrow via the online forum.
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
