Recovery of Outstanding Accounts

Overview Hunter Water Corporation is seeking to engage an experienced and capable provider to deliver Debt Recovery Services for nominated Hunter Water customer accounts in accordance with the Contract. Purpose This procurement is intended to engage a provider to deliver high-quality Debt Recovery Services that support Hunter Water to recover outstanding debt efficiently and legally, while achieving all other objectives and outcomes set out in section 2.3 of the Statement of Work, including maintaining Hunter Water's commitment to putting customers at the heart of its decisions and services. Scope The scope includes: Delivery of debt recovery services for nominated Hunter Water customer accounts in accordance with the Contract Performance of the core debt recovery services and associated obligations set out in sections 3 to 7 of the Statement of Work Performance of all other Contractor's Activities under the Contract Legal services are out of scope and do not form part of the Contractor's Activities.