Website Content - IA and page layout design project

Closes in 7 daysSubmission deadline: 05 November 2026, 11:59 PM Australia/Sydney

About this tender

This Tender is invited by the Issuer. Overview The Aged Care Quality and Safety Commission is seeking to engage an external specialist supplier to design a new website information architecture, content models, page structures and standard page layouts. Objectives The project will meet the following objectives: A new information architecture that meets user needs and preferences Content models and page structures that make content easier to find and use Standard page layout designs that can be used consistently across the website Better navigation and way-finding Scope The scope includes: Stakeholder consultation and workshop facilitation Information architecture design and validation (testing) Content strategy and modelling UX and interaction design Wireframing Standard page layout design, including design elements for way-finding Project timelines and milestones Recommendations for GovCMS implementation Design and implementation guidance for GovCMS-compatible page templates Development of design standards Documentation and governance materials to support long-term maintenance and content management Documentation that clearly shows how page content is designed, suitable for sharing with internal content owners Recommendations for contextual content, tailoring content to users' needs and situation Recommendations for storytelling approaches and case studies Recommendations for way-finding tools Recommendations for embedded personalisation, if possible Recommendations for presenting content in a user-centred way Contractor Requirements Due to the specialist nature of the work, the Commission recommends engaging an experienced digital-strategy, content-design and UX supplier The project will require extensive collaboration between the external supplier, external communications team members, website management and digital content teams, business areas and content owners, and UX and accessibility stakeholders Instructions to Tenderers The Commission recommends procuring this work through BuyICT.

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