Residential Support Services
Tender Overview
About this tender
Overview The Accident Compensation Corporation (ACC) has issued a Request for Application (RFA) for new applicants to apply to hold a Residential Support Services contract. This request is only open to new applicants; current Residential Support Services contract arrangements remain unaffected. About Residential Support Services (RSSA) provides residential care for clients who are unable to live independently in the community or are unable to live in their usual place of dwelling due to their covered physical injury, including a Traumatic Brain Injury. Scope The RSS Service is comprised of two key components. The scope includes: Rehabilitation that maximises client independence and prepares them for living in the community Residential Care for when a client is unable to live independently in the community, which may include Home for Life Respite Care Temporary Accommodation, for example until the client's housing modifications are complete or a suitable home is found Interim Care, for example for clients who have been discharged from a District Health Board for a period of convalescence before returning to the District Health Board for ACC funded rehabilitation Instructions to Tenderers The Request for Application (RFA) documents are attached to this opportunity. Applicants should refer to these documents to apply for a Residential Support Services contract with ACC. Enquiries Questions regarding the RFA documents should be submitted through the Question and Answer function.
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
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Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
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