Taupo After-Hours and Urgent Care

Overview Health New Zealand | Te Whatu Ora is seeking to establish a sustainable, community-based urgent and after-hours service that improves access to healthcare for the Taupō community outside standard business hours. This is a Future Procurement Opportunity (FPO). It is an alert to providers of a potential upcoming procurement activity and does not represent a commitment by Health New Zealand to procure. Purpose The service is expected to align with the National After-Hours and Urgent Care Framework and support improved access to urgent care, diagnostics, and medicines closer to home. Scope The scope includes: Establishment of a sustainable, community-based urgent and after-hours service for the Taupō catchment Provision of access to urgent care, diagnostics, and medicines closer to home outside standard business hours Collaborative working across the local health system, including primary care, hospital services, ambulance services, Hauora Māori providers, and other community partners Contractor Requirements The opportunity is expected to be of interest to providers with experience in: Delivering urgent care services Primary healthcare service delivery Integrated community-based services Rural health services Services that support equitable health outcomes The procurement will seek proposals that demonstrate sustainable service delivery, workforce capability, quality service provision, integration across the health system, and a commitment to improving health outcomes for the Taupō population. Instructions to Tenderers Health New Zealand intends to run an open Request for Proposal (RFP) process to procure urgent care and after-hours services in the Taupō catchment. When the process commences, potential respondents will be able to submit a proposal demonstrating how their proposal meets the RFP criteria. The full submission criteria and RFP process are expected to be published on GETS in November 2026. When the RFP is live, interested providers will only be able to ask questions via GETS, and answers will only be published via GETS. The RFP will provide information about how providers can ask questions. Enquiries Contact: TMT Tenders Email: tmttenders@tewhatuora.govt.nz