RFP PRIME Platform Replacement
Tender Overview
About this tender
Overview Hato Hone St John (HHStJ) is seeking proposals for the replacement of the PRIME (Primary Response in Medical Emergencies) platform with a modern, secure, scalable and sustainable digital solution. Purpose HHStJ is seeking a solution that improves user experience, increases self-service capability, automates business processes, enhances reporting and operational visibility, and provides a future-ready foundation that supports growth, ongoing innovation and integration with enterprise platforms. Scope The scope includes support for: PRIME programme administration Practitioner and practice management Course and training management Billing and invoicing Reporting Communications Medical consumables and equipment kit replenishment Contractor Requirements Proven implementation capability A mature and configurable product offering Ability to provide ongoing support and continuous improvement services
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