Agent Services Kingscote
Tender Overview
About this tender
The Australian Government agency Services Australia is seeking Expressions of Interest from organisations to provide agent services for 30 hours per week in Kingscote. We contract agents to deliver services and programs on our behalf. We provide training and equipment. Agents help people in rural and remote Australia to access government services. Agents provide a face to face information service and free self-help facilities. These include an internet enabled computer, Wi-Fi, phone and scanner/photocopier/printer to help people do their business with us. We’ll pay the successful applicant in accordance with our fee structure. Each year we review the number of hours per week we need you to provide face to face customer service. The payment will change accordingly. Go to servicesaustralia.gov.au/agentaccesspointhosts to view: the selection criteria general information on agent services how to obtain the terms and conditions for this opportunity. For more information, please call 02 8440 2814 to speak with one of our agent coordinators. Email your Expression of Interest to: Agent Coordinator, NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au with subject header: South East - Kingscote EOI Contact Details Agent Coordinator Phone: 02 8440 2814 Email Address: NAAPT.SERVICE.DELIVERY@servicesaustralia.gov.au
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
