IDX Managed Service Support
Tender Overview
About this tender
Overview The Department of Treasury and Finance (SA), through the Office of the Chief Information Officer (OCIO), is seeking an authorised partner to provide IDX Managed Service Support for Red Hat Build of Keycloak (RHBK). Scope The scope includes: Management and support of the IDX solution built on Red Hat Build of Keycloak (RHBK) Ability to develop the IDX to ensure South Australian Government agencies maintain a robust, reliable and cost-effective solution Provision of a solution capable of being used for multiple services across different levels of government Enquiries Contact: OCIO Procurement & Contracts (Contractual) Phone: +61 (88) 4294149 Phone: +61 (88) 4293114 Email: OCIOProcurementContracts@sa.gov.au
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
