Apple Macintosh computer technical support
Tender Overview
About this advance notice
Overview The Department of Jobs, Skills, Industry and Regions (VIC) is seeking a supplier to provide technical support for staff using Apple Macintosh computers. Scope The scope includes: Support for issues relating to software and hardware, provided onsite and remotely Relocation support General Office 365 support, including dedicated SharePoint and OneDrive support Server support, provided onsite and remotely Management of Information Technology support requests and ticketing, with responsiveness to these requests Technical liaison with CenITex as required Contractor Requirements Information Technology specialist with expertise in Apple Macintosh systems Proficiency in MacOS (operating system) environments A deep understanding of Macintosh hardware, software, and peripherals
How to prepare for this planned opportunity
This is an advance notice and is not yet open for submissions. Use the lead time to prepare without assuming the final request or deadline.
Review the advance notice
Read the buyer’s planned scope and note that the release estimate is indicative and may change.
Check your capacity
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Prepare capability material
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Recheck when released
Wait for a verified opening, then review the published requirements and submission deadline before deciding to respond.
