Austin Health Billing System PQQ
Tender Overview
About this tender
Austin Health is seeking suitably qualified and experienced suppliers of Billing and Invoicing systems that meet the requirements of our organisation. The aim of the questionnaire is to : Better understand the market capability and identify experienced suppliers who can provide a Billing System to support Austin Health Understand the different systems in the market, including benefits and features Understand those systems that will enable Austin Health to maintain and meet National Standards Identify suppliers with Health Sector experience within Australia Understand the indicative costs (both CAPITAL and OPERATING) of a new system in order to secure funding Understand suppliers capabilities to interface with existing sub - systems, patient administration systems, scanned records, and external systems such as My Health Record. Following the evaluation of the PQQ submissions, suitable suppliers maybe shortlisted and invited to respond to a formal Invitation to Supply (ITS). Further information on this next market engagement will be shared with these shortlisted suppliers. Enquiries Daisy Wang (Enquiries) Mobile: +61 (04) 35196101 procurement@austin.org.au
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
