Cleaning Services
Tender Overview
About this tender
Triple Zero Victoria (TZV) are seeking a supplier for cleaning services at all TZV State Emergency Communications Centre locations. The provider will be responsible for the day-to-day cleaning services, disinfection and waste disposal at all locations. The core services have been developed by the organisation with the intent to provide all TZV employees with a hygienic workplace. TZV understands the importance of a clean workplace and the relationship between this and the health and safety of their staff and the direct impact this can have on the continuity of service. The cleaning services required include daily cleaning of touchpoint areas, vacuuming, mopping, sanitising, dusting and waste removal across all areas at TZV’s three State Emergency Communications Centres (SECCs), Tally Ho (THO) in Burwood East, Williams Landing (WIL) and Ballarat (BAL). The provider must conduct the core cleaning services in line with the frequency and locations outlined in the specification document. This includes requirements within general and specific areas of the buildings and includes a mixture of regular tasks (daily, weekly and fortnightly), plus more infrequently required tasks (monthly, twice yearly and annual). Also included in the market approach is provisions for emergency unplanned cleaning, touch point cleaning and infectious cleaning. Briefings Mandatory Cleaning Services Industry Briefing - Online A briefing session will be held on 9 July 2026 10:00 am. Notes: Attendance is mandatory for the cleaning services industry briefing. This briefing will contain information that will assist Suppliers prepare their response to the market approach. Attendance at the briefing is a pre-requisite to submission and consideration of a bid. Registration closes on 8 July 2026 05:00 pm Enquiries Ashleigh Rapinett (Enquiries) Office: +61 457420031 ashleigh.rapinett@triplezero.vic.gov.au Charlotte Alder-Goad (Enquiries) charlotte.alder-goad@triplezero.vic.gov.au
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
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Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
