Corporate Reporting, Risk and Incident Management System

Overview Kingston City Council invites companies to download RFP documentation and submit a proposal for the Provision of a Corporate Reporting, Risk and Incident Management System. Scope Council is procuring a cloud-based corporate reporting, risk and incident management solution based on core functional requirements. Some functional requirements are identified as optional, representing capabilities that are desirable but not required for the initial implementation of the system. The scope includes: Support for multiple and flexible relationship structures through configurable hierarchies (for example organisational, planning, service or custom hierarchies), with functions capable of linking to any level within these hierarchies and to other functions Management of action items, including internal audit obligations such as raised audit actions, being tasks or activities assigned to individuals or teams to meet organisational objectives Management of Key Performance Indicators (KPIs), being measurable indicators used to monitor and track progress against organisational objectives and audit actions Management of risks, documenting potential threats, opportunities, breaches and incidents that may impact Council's ability to achieve its objectives Configurable reporting that enables information from multiple functions and hierarchies to be combined and presented in flexible formats Optional Supporting Functions Service Profile management Strategic document register for strategies, plans and policies Compliance Contract Terms and Conditions The successful contractor will be required to complete full implementation of the solution by 30 April 2027 Contract term: initial 3 years, with two 1-year extension options (maximum 5 years) Instructions to Tenderers Proposals must be submitted before the submission close date and time; late proposals will not be accepted A detailed scope and requirements can be found in the RFP Package All questions must be raised via the online forum No extension of time is available due to tight deadlines for this project