Digital Darebin Delivery Partner Services

Overview The City of Darebin is seeking a Delivery Partner to provide a comprehensive set of implementation capabilities to support the successful delivery of its TechnologyOne transformation program. The Delivery Partner will be accountable for delivering defined outcomes, artefacts and services across the program lifecycle, while working collaboratively with Council, TechnologyOne and other implementation stakeholders. Purpose The intent of this procurement is to engage a partner that can provide an integrated delivery capability rather than discrete resources. Scope The TechnologyOne enterprise software solution to be implemented includes the following main features: Financial Management Procurement & Supply Chain Management Human Resources Payroll Management Portfolio / Project Planning & Management Asset Management Customer Relationship Management Enterprise Performance Management Property and Rating Enterprise Governance Animal Management Waste Management Building Assessment Management Statutory Planning Assessment Infringement, Inspections and Parking Management Permits and Licences Management Document and Records Management Geographical Information Viewer The successful respondent must demonstrate the ability to deliver the following capability areas and associated deliverables and outcomes, deployed as required throughout the program: Program Capability 1: Program Discovery, delivered upfront for a fixed fee Program Capability 2: Program Governance and Delivery Management, charged monthly Program Capability 3: Business Transformation, Change and Communications, charged monthly Program Capability 4: Technical Advisory Services, requested ad hoc through Statements of Work Release Capability 5: Solution Configuration and Business Process Transformation Release Capability 6: Integrations and Technical Coordination Release Capability 7: Testing and Quality Assurance Release Capability 8: Training and Capability Development Release Capability 9: Deployment, Cutover and Transition Release Capabilities 5 to 9 are repeated for each release, in sequence, and are paid on delivery milestones. Delivery roadmap (summary) Phase One (Months 1 to 16): Financials, Supply Chain, Enterprise Asset Management, HR/Payroll, Records Compliance, Spatial Phase Two (Months 17 to 24): Projects Life Cycle Management, Strategic Asset Management, Corporate Performance Management Phase Three (Months 17 to 36): Property & Rating, Cash Receipting, Performance Planning, Digital Experience Platform, Enterprise Content Management, Spatial enhancements Data migration is excluded from this engagement. Council will engage a separate Data Migration Partner, and the Delivery Partner's role is limited to coordination and support. Contract Terms and Conditions The initial term of the contract will be three (3) years with an optional one (1) year extension Council intends to implement the services in a phased approach, commencing with a discovery phase, followed by implementation and release phases Contractor Requirements Mandatory Criteria (2.1) The supplier must have delivered similar Delivery Partner services for a TechnologyOne implementation to a local government entity within Victoria in the last 3 years, which must be clearly listed in references in Part D, Section 7.3 Instructions to Tenderers For RFx document issues, contact tenders@darebin.vic.gov.au For technical or submission support, contact Open Windows (support for the eTender Box) at support@etenderbox.readytech.io or 03 9994 5482. Enquiries Procurement contact: Tenders Team, tenders@darebin.vic.gov.au