Incident Management System

Closes in 27 daysSubmission deadline: 27 November 2026, 11:00 AM Australia/Melbourne

About this tender

Overview MAV Procurement, on behalf of Victorian councils, is undertaking a public tender for the provision of an Incident Management System (MAV-IM5420-27). This Request for Tender (RFT) seeks to appoint a single supplier and invites responses from contractors specialising in the provision of Incident Management Systems. Scope The scope includes: Incident and case management Mapping Communications Reporting System integration Data management Training Ongoing technical support Contract Terms and Conditions Initial contract term of three (3) years Two (2) extension options of two (2) years each, at the discretion of the MAV Instructions to Tenderers This RFT will be conducted as a Restricted Two-Stage RFT Process: Stage One Tender responses will be assessed against compliance requirements and weighted qualitative criteria representing 50% of the total available weighted score It is anticipated that a maximum of five (5) Tenderers will be shortlisted based on achieving the highest overall Stage One evaluation scores Stage Two Shortlisted Tenderers will be notified through the 360 Public Portal and invited to participate in Stage Two of the RFT process This will include the submission of a Contract Pricing Schedule by uploading the prescribed documentation via the 360 Public Portal and participating in a practical system demonstration Contract pricing and the system demonstration will be assessed alongside the Stage One evaluation results to determine a final weighted score out of 100% Contractors should refer to RFT Part Two, Conditions of Tender, for full details of the two-stage RFT process.

How to respond to this tender

A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.

Read the requirements in full

Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.

Confirm you are eligible and it is worth bidding

Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.

Answer every criterion with evidence

Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.

Lodge early through the official portal

Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.

Ready to write winning tenders?

Sign up today, what a relief.

Sign up