Technical Specialist - Intune and DevOps

This Tender is invited by the Issuer. Overview The Administrative Review Tribunal (ART) is seeking a Technical Specialist in Intune and DevOps to provide technical expertise supporting the implementation and delivery of systems underpinning the Tribunal's ICT strategy and operations. About The Enterprise Technology Group's (ETG) Technical Specialist roles provide technical expertise to support the successful implementation and delivery of systems underpinning the Tribunal's ICT strategy and operations. The roles also support improvements to operational practices that demonstrate definitive benefits realisation. The Role The Technical Specialist Intune and DevOps designs, automates, and governs enterprise-scale endpoint management platforms using CI/CD pipelines, Infrastructure as Code, and Microsoft Intune configuration-as-code principles. The position serves as the technical authority bridging modern workplace endpoint engineering (Microsoft Intune/Autopilot) and automated cloud operations (Azure DevOps/GitHub Actions), eliminating manual administrative overhead by treating Intune policies, compliance baselines, applications, and configurations as version-controlled code deployed through robust release pipelines. Key responsibilities Service stability: Manage service stability by providing technical advice to Directors including the priority of system changes and updates, encompassing relevant supporting technology. Work collaboratively with the technical team to implement agreed programs of works following decision-making, including providing training to colleagues to ensure appropriate support and maintenance of implemented systems. Technical advice and policy: Provide authoritative and definitive expert advice and guidance on technology implementation and risk identification within existing solutions and architectures. Develop and maintain policies, standards and processes that affect the provision of technology systems and services, ensuring they are fit for purpose. Provide technical advice on business proposals to Directors covering technology cost, opportunity, risk, issues, and implications. Delivery and improvement management: Provide designs for new and potentially disruptive approaches to performing business activities through enabling technology. Maintain the security, confidentiality, integrity, availability and accountability of ART's systems and information assets. Operational management: Manage the provision of specialist technology-based services to meet defined organisational needs, including design, operation, control, maintenance, and effective use of technology services. Ensure technology risks are identified, documented, and advice provided on resolving these risks and/or ongoing mitigation strategies. Contribute to the operational continuity of ART's environments and toolchain to ensure systems and services are performing effectively. Security management: Ensure systems meet the Government requirements outlined in the Information Security Manual (ISM) and Essential Eight, working cooperatively with the ART Security team to implement ART cyber and information security requirements. Integrate Intune policies tightly with Microsoft Defender for Endpoint, Microsoft Sentinel, Conditional Access, and Zero Trust architecture. Enquiries Buyer contact: procurement@art.gov.au