Expression of Interest (EOI) – Infrastructure Business Partner (IBP) Procurement
Tender Overview
About this tender
Overview Synergy (WA) invites Expressions of Interest (EOI) from suitably qualified and experienced suppliers for the provision of Infrastructure Business Partner (IBP) services, covering the end-to-end management and support of Synergy's ICT infrastructure environment. Purpose The EOI process is intended to identify organisations with the capability, capacity, financial strength, industry experience and local presence required to deliver infrastructure services within a critical infrastructure environment. EOI submissions will be evaluated against predefined criteria and used to establish a shortlist of suppliers who may be invited to participate in the subsequent restricted tender stage. Scope The scope includes: Management and support of Synergy's ICT infrastructure environment, including on-premises, cloud and hybrid platforms, across metropolitan, regional and remote locations throughout Western Australia Infrastructure operations Microsoft 365 and Azure management Network services Cyber security support Database administration Monitoring and alerting Data centre services Storage and backup management Defined OT support services Contractor Requirements Capability and capacity to deliver infrastructure services within a critical infrastructure environment Financial strength Relevant industry experience Local presence in Western Australia
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
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Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
