Digital Experience Platform (DXP)
Tender Overview
About this tender
Overview Insurance and Care NSW (icare) is seeking information from the market on Digital Experience Platform (DXP) solutions through this Request for Information (RFI). Purpose icare currently operates a digital experience platform using Sitecore. The objective of this RFI is to gain an understanding of the market's ability to provide DXP solutions. Scope This RFI seeks to secure information on DXP solutions. The scope includes: Provision of DXP solutions (SaaS, Cloud-Hosted, or On-Premises) Professional services for implementation, configuration, and deployment Migration and transition of existing Sitecore content, components, and integrations to a new platform Knowledge transfer and training for internal administrators and end-users Ongoing support and maintenance for the initial term Enquiries Primary contact: Evariste Ngenzi Email: evariste.ngenzi@icare.nsw.gov.au
How to respond to this tender
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Read the requirements in full
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Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
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