GambleAware Multicultural Service
Tender Overview
About this tender
Overview This opportunity is for the delivery of a GambleAware Multicultural Service, a high-quality, culturally responsive and accessible service that complements the broader GambleAware service system by providing specialised bilingual gambling and financial counselling and support to individuals, families and communities from multicultural backgrounds across NSW. The Service is intended to ensure that clients can access support in their preferred language wherever possible, regardless of their location. Objectives Success will be demonstrated through the delivery of an effective, well-utilised service that: Improves access to culturally appropriate support Contributes to improved financial wellbeing and mental health outcomes for clients and their families Supports the prevention and reduction of gambling harm in multicultural communities across NSW Scope The scope includes: Delivery of culturally responsive gambling and financial counselling services in multiple community languages Provision of cross-cultural consultancy and training for GambleAware staff to improve culturally responsive practice Working collaboratively with the Office of Responsible Gambling and key stakeholders to strengthen the GambleAware service system's capability to respond to the increasing and changing needs of multicultural communities Enquiries Primary contact: Kay Smith, kay.smith@responsiblegambling.nsw.gov.au
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