Lifetime Care and Support Scheme - Case Managers and Care Needs Assessors

Overview Insurance and Care NSW (icare) has opened a new intake for Scheme SCM11991, the Approved Case Manager and Care Needs Assessor panel for the Lifetime Care and Support Scheme. Purpose Case Managers and Care Needs Assessors provide specialised services required to support people with severe injuries, including traumatic brain injury, spinal cord injury, amputations, burns, and blindness. Scope The scope includes: Case Managers: Approved Case Managers (Lifetime Care) provide specialised services across the rehabilitation continuum, from early post-discharge rehabilitation programs to lifelong support, to achieve community participation and quality of life outcomes for people with very severe disabilities and complex circumstances Care Needs Assessors: Approved Care Needs Assessors (Lifetime Care) are qualified professionals who conduct specific assessments of participants of the Lifetime Care and Support Scheme and the Workers Care Program across the rehabilitation continuum, identifying care and support requirements specific to the participant's injury type and severity, which are used by Lifetime Care and Worker's Care to make and communicate decisions regarding funding, support and attendant care service requirements for participants Providers may choose to apply as a case manager, a care needs assessor, or both. Contractor Requirements Applicants must demonstrate capability, experience and expertise in supporting people from the severe injury cohorts supported by the Lifetime Care and Workers Care Applicants are expected to understand and agree to work within the Lifetime Care and Support Scheme legislation and Guidelines, which can be found on the icare website Tender Briefing Two market briefing sessions will be held for this opportunity. Attendance is non-mandatory. Session 1: 12pm, 9 October 2026 Session 2: 11am, 14 October 2026 To register, send the attendee's name, title, email address and preferred date to ggsicareprocurement@icare.nsw.gov.au. How to Apply Only applications submitted through the Scheme page are accepted. Please go to SCM11991 Approved Case Managers and Care Needs Assessors to apply. Enquiries Primary Contact: Rasa Nishizono Email: ggsicareprocurement@icare.nsw.gov.au