Request for Information (RFI) for the Provision of International Payments Services
Tender Overview
About this tender
Overview The Department of Foreign Affairs and Trade (DFAT) is responsible for managing DFAT's international payment and banking activities in support of its overseas network and global operations. DFAT is seeking information on capabilities that support the transfer of funds internationally to help inform future service delivery arrangements. Purpose DFAT would like to engage with the market to identify capabilities, delivery models and innovative approaches in this area and determine which solutions may best meet the Department's requirements and objectives. This Request for Information is being conducted to inform DFAT's understanding of current market capabilities and potential future approaches to international payment services. This Request for Information is being conducted for information-gathering purposes only. It is not a procurement process, does not constitute an approach to market for the acquisition of goods or services, and does not create any obligation for DFAT to proceed with any future procurement activity or enter into any contractual arrangement. Information Requested Respondents should specifically address the five capability areas outlined in Sections 2.3(a) to 2.3(e). DFAT's assessment of market capabilities will be informed by the extent to which respondents provide clear and comprehensive information against each of these capability areas. Where supporting documentation is provided, respondents should clearly identify which capability area(s) and question(s) the information relates to and ensure that all attachments are clearly linked to the specific question(s) or response criteria they address Information on innovative solutions, service delivery models, implementation approaches and future capabilities that may assist DFAT in meeting its international payment objectives Any assumptions, dependencies or prerequisites relevant to the proposed solution Enquiries Financial Services Branch IPS@DFAT.gov.au
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
