Dental Patient Management Software

Overview The University of Otago is seeking information about commercially available solutions, or solution ecosystems, that could replace or modernise its current dental patient-management environment and support the operation of the Faculty of Dentistry and Dental Hospital. About This is not a conventional single-practice dental PMS requirement. The University operates a multi-site dental teaching-hospital environment in which patient care, student clinical experience, supervision and assessment, complex resource scheduling, mixed-payer billing, imaging/specialist systems, reporting and research all intersect. Purpose The University is undertaking wider improvement (continuous improvement vs. stepwise) of the Dental Hospital's services and operating model. The University does not assume that current processes or the functionality of the existing system represents the future-state model. Objectives The University is interested in understanding how contemporary digital capability could enable: Improved patient experience Clinical quality and safety Teaching and supervision Operational efficiency and resource utilisation Financial sustainability Governance and data-informed decision-making Scope The University wants to understand: What is available in the market for commercially available solutions or solution ecosystems The maturity and boundaries of relevant capabilities Deployment and architecture options Interoperability considerations Data migration and archival approaches Implementation and support models Indicative whole-of-life costs The University is interested in both integrated platforms and realistic multi-product approaches where these are better suited to the required capabilities. Enquiries Contact: Luka Barson-McLean Email: tenders@otago.ac.nz