Diversion Management Solution
Tender Overview
About this tender
Overview Health New Zealand (Te Whatu Ora) is seeking Registrations of Interest from suitably qualified vendors for a diversion management solution to support Emergency Department (ED) redirection. The intent is to inform Health NZ regarding the options available in the market. Scope The scope includes: Implementation of a seamless and efficient diversion management service to support safe, timely redirection of patients to appropriate care Contractor Requirements Experience as a Solution Implementation Partner Experience working in the primary and community care sector Established relationships within the primary and community care sector Use of products that have demonstrated value in providing high-quality primary and community care Instructions to Tenderers Following this Registration of Interest, a closed Request for Proposal (RFP) process will be conducted. Shortlisted vendors will be invited to participate in this RFP. Enquiries Contact: John Field Email: john.field@tewhatuora.govt.nz
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
