Outsourced Payroll Provider

Overview The Public Service Commission (the Commission) invites proposals for the supply, implementation, support and operation of an outsourced bureau payroll service supported by a modern payroll platform. The service will replace current arrangements for approximately 400 employees on a fortnightly pay cycle. The Commission seeks an experienced New Zealand provider to lead the transition and deliver an accurate, secure, compliant and well-supported service. Scope The scope includes: End-to-end payroll processing, including payments, payday filing, leave and entitlement calculations, reporting, reconciliations and assurance controls Provision of a secure, accessible platform with employee and manager self-service, role-based access, audit history and appropriate separation for chief executives' payroll Leading mobilisation, discovery, configuration, data migration, parallel testing, validation, training, go-live and handover Provision of New Zealand-based assistance, clear service levels, escalation and business continuity arrangements, and early-life support Standard integration and data export options Alignment to the New Zealand Government Common Process Model Readiness for future Marketplace ERP integration Secure data ownership, retention, extraction and exit arrangements meeting the Commission's privacy and security requirements Contractor Requirements Experienced New Zealand provider capable of leading the transition and delivering an accurate, secure, compliant and well-supported service Contract Terms and Conditions Go-live must occur no later than 31 March 2027 The first pay run must occur on 6 April 2027 Instructions to Tenderers The Commission prefers to transact through the GDDA Marketplace. If the selected supplier is not listed on the Marketplace, it is encouraged to apply through the Marketplace standing open invitation. The Commission will provide reasonable support with an application if requested. If the supplier's offering becomes available through the Marketplace after contract execution, the parties will cooperate to transition the relevant services. Enquiries Contact: Amy Boldy Email: people@publicservice.govt.nz