Provision of Prepaid Card Services Solution
Tender Overview
About this tender
The Public Trustee of Queensland (QPT) is seeking to establish a multi-year arrangement with a suitably qualified supplier for the provision of a prepaid card services solution to support customer expenditure under approved budgets. The appointed supplier will work collaboratively with QPT to deliver a secure, cost effective, and user friendly spend management solution that meets the needs of some of Queensland’s most vulnerable customers. QPT seeks a supplier that can: provide dedicated account management and responsive support services demonstrate a strong understanding of QPT’s operating environment and the customers we support deliver intuitive, reliable systems—such as a secure web-based administration portal—to enable effective management of prepaid card services work collaboratively with QPT to drive continuous improvement and process efficiency provide a pricing model that supports low cost operation and safeguards customer funds provide a scalable solution capable of meeting current and future QPT demand
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
Check licences, insurances, certifications, and any conformance requirements before you commit. A quick bid or no-bid decision saves days of wasted effort on a tender you cannot win.
Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
