Agent Services at Corryong (Vic) to deliver services and/or programs on behalf of Services Australia
Tender Overview
About this tender
Services Australia seeks a local agent in Corryong, Victoria to deliver Services Australia services and programs on behalf of the agency. The agent will provide on-the-ground service delivery including assisted government service access, customer support, form and claim assistance, identity and document support, referrals, and basic digital access support. Suitable providers include local community organisations, neighbourhood houses, Indigenous and community-controlled organisations, welfare and support services, and other place-based service delivery operators with customer-facing capability and appropriate governance structures.
Frequently asked questions
- The agent will deliver Services Australia services and programs including assisted government service access, customer support, form and claim assistance, identity and document support, referrals, and basic digital access support.
- Services will be delivered in Corryong, Victoria, located in the Hume region.
- Suitable providers include local community organisations, neighbourhood houses, Indigenous and community-controlled organisations, welfare and support services, and other place-based service delivery operators with customer-facing capability and appropriate governance.
- Services Australia is the contracting agency for this tender.
- The tender reference number is SerAus2026-27-003.
- This tender is categorised under Community & Social Services.
How to respond to this tender
A strong tender response is clear, compliant, and backed by evidence. These steps apply to most Australian and New Zealand public tenders.
Read the requirements in full
Open the official listing and download the full tender pack. Note the response schedules, evaluation criteria, mandatory conditions, and the exact closing time and lodgement method.
Confirm you are eligible and it is worth bidding
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Answer every criterion with evidence
Respond to each evaluation criterion directly and back your claims with concrete examples, referees, and past performance. Address the buyer’s stated need, not a generic capability statement.
Lodge early through the official portal
Submit through the source portal well before the deadline. Late or incorrectly lodged bids are almost always rejected, so leave time for uploads, portal errors, and last-minute questions.
